Company: Hit izbor, craft for services, production and trade (in the following text AMALGAMGLASS.COM)
Address: Zadvorska ulica 1. odvojak 20, 10257 Brezovica,
OIB: 05252335875
Contact +385 91 588 1341
E-mail: andnfo@amalgamglass.com
IBAN: HR9723600001102441163
Zagrebačka banka
Swift kod: ZABAHR2X
GENERAL BUSINESS TERMS
Holder of all rights on the website www.amalgamglass.com is HIT IZBOR, a trade for services, production and trade, owned by Irena Poje-Oxenham (hereinafter: AMALGAMGLASS.COM), which through this website provides the service of sales via - Webshop (hereinafter: Webshop). By using the Webshop service and all associated pages and services on the domain WWW.AMALGAMGLASS.COM. it is considered that consumers are familiar with these Terms and Conditions (hereinafter: Terms) at all times, and that they fully understand and accept them.
Please read these General Terms and Conditions carefully before using the website WWW.AMALGAMGLASS.COM for the purpose of purchasing products advertised on the same or obtaining information about a particular product. If you have any questions, please contact us by e-mail: andnfo@amalgamglass.com
By accessing the website or using any part of its content, the user accepts the General Terms and Conditions of the website, as well as all other rules and conditions of using the website and the services provided through it. Users agree not to use the website in a way that harms the authors or third parties and accept all risks of using the website and services. If the user does not agree with the above, he is obliged to stop using the website and the services provided through it.
The content of the website is protected by copyright. Modification, rental, sale or distribution of the content is possible only with the prior written permission of AMALGAMGLASS.COM. Users use the website at their own risk. AMALGAMGLASS.COM is in no way responsible for any damages that the user may suffer from the use of the website. Authors and other natural or legal persons participating in the creation, production and distribution of websites are not responsible for any damage caused by the use or inability to use them.
AMALGAMGLASS.COM reserves the right to deny users access to the website if it is judged that it is being used in an inappropriate manner. AMALGAMGLASS.COM reserves the right to deny access to the website to anyone, based on its sole discretion. The user undertakes to use the website in a way that does not endanger the resources and services in their entirety. Improper use of the website is prohibited and will result in termination of access to it.
AMALGAMGLASS.COM reserves the right at any time and without notice to modify, supplement or discontinue any part of its business, including the website or any part thereof, services, sub-sites or services provided through them. The right in question includes, but is not limited to, changes in the time of availability of content, availability of new data, method of transmission, as well as the right to access or use the website.
It is the user's duty and obligation to use the website in accordance with positive regulations and general moral and ethical principles.
GENERAL PROVISIONS OF THE TERMS OF SALE
These Terms refer to the rights and obligations related to the purchase of products via the Webshop and the rights and obligations arising from the conclusion of the Distance Selling Agreement (hereinafter: the Agreement) between the consumer as the end customer and the Webshop. Internet sales service provider through the webshop AMALGAMGLASS.COM IS HIT IZBOR, Zadvorska ulica 1. Odvojak 20, 10257 Brezovica, Zagreb, OIB: 05252335875.
We advise users to familiarize themselves with these Terms and Conditions before making a purchase and to check them regularly, in order to be familiar with all user rights and obligations. AMALGAMGLASS.COM reserves the right to change these Terms, including product prices as well as special offers, at any time without prior notice and shall not be responsible for the possible consequences arising from such changes. These changes are effective upon posting on this website.
The use of Webshop services is permitted exclusively for adults. The use and use of the Webshop by children or minors is not allowed and parents and/or guardians are obliged to take care of it, otherwise they assume all rights and obligations arising from such use, AMALGAMGLASS.COM is not responsible for any consequences of such use. The customer is responsible for the accuracy and completeness of the data entered during registration and purchase. If there is a change in the data you entered during the purchase, please inform us of the changes as soon as possible by e-mail: andnfo@amalgamglass.com
The webshop does not guarantee that the product photos fully correspond to the appearance of the product itself. The photos are illustrative in nature and may not fully correspond to the actual appearance or content of the product, and the customer cannot advertise such products on this basis.
CONCLUSION OF THE CONTRACT
These General Terms and Conditions regulate the relations between the User, the Buyer of the AMALGAMGLASS.COM WebShop and the Seller, and in relation to the conditions and method of ordering products, product prices, payment methods, warranty, complaints and returns, delivery of goods, confidentiality of personal data and other issues related to use AMALGAMGLASS.COM Web Shop and online purchases, all in accordance with applicable regulations, primarily the Trade Act, the Electronic Trade Act and the Consumer Protection Act, taking into account the principles and provisions of European Union directives and in accordance with the law of the Republic of Croatia .
The contract for the sale of products between the Buyer, who is a consumer or any natural person, and the Seller is concluded when the Seller receives an e-mail with the Buyer's statement that he accepts the offer at the time of ordering the product.
Conclusion of the sales contract via AMALGAMGLASS.COM. website is the conclusion of a contract at a distance where the means are used without the simultaneous physical presence of the seller and the buyer, such as the Internet and e-mail.
All content of the web shop AMALGAMGLASS.COM as well as the General Terms and Conditions are subject to changes and amendments by the Seller and come into force on the day of publication on the website, and users and customers are obliged to review the content of each visit. . The Seller bears no responsibility for the User's or Buyer's failure to do so.
The seller can terminate the purchase agreement if the buyer does not pay the purchase price using one of the payment methods offered on the AMALGAMGLASS.COM website and is not obliged to deliver the product by the time the purchase price is received. If for some reason the buyer does not receive the shipment and it is returned to the seller, the sender will repeat the delivery, and the buyer bears the costs of a new delivery.
AMALGAMGLASS.COM reserves the right not to deliver the order if there is suspicion of misuse.
An integral part of these Terms and Conditions are the General Terms of Personal Data Protection.
The content of the website AMALGAMGLASS.COM is available in Croatian and English. The official language for concluding sales contracts is Croatian.
CONTRACTING PROCEDURE
The purchase is made on the website AMALGAMGLASS.COM by filling out the provided form. When filling out the form, the customer is obliged to enter all the information requested from him. The purchase can be made with the customer's confirmation that he has previously read and understood the Terms of Business and that he agrees with them and that he is aware that this is a binding order. to pay.
If AMALGAMGLASS.COM is unable to deliver any of the ordered products for any reason, an AMALGAMGLASS.COM employee will contact the customer by phone or e-mail to arrange the delivery of a replacement product or possible cancellation of the ordered one. product.
The purchase is made by ordering the available products, which the customer selects based on the photo and basic description. The photos are illustrative in nature and do not always correspond in all details to the available products.
Product search is possible according to different criteria. By entering a certain term in "Search", products related to that term will appear.
The customer selects products from the AMALGAMGLASS.COM product catalog, which is arranged according to product types.
Click on the "Add to Cart" icon to add the selected product to your cart. By placing the product in the shopping cart, the product is not reserved, ordered, or purchased. The customer can continue adding products by clicking "Continue Shopping" or view the cart by clicking "View Cart" or complete the product selection process by clicking "Checkout". When the customer finishes the product selection process, by clicking on "Checkout" he will be redirected to the page where he chooses the payment method, the delivery method, adds additional notes if there are any, and ticks the appropriate box if he wants R1 (business account). It is not possible to continue the purchase without checking the box "I agree with the Terms", by checking which the buyer confirms that he has read and understood these Terms and agrees with them by checking the box "I am aware that the order includes payment". By clicking on "Change the contents of the basket", the customer can change the contents of the basket. If the customer agrees with the purchase of the products in the basket, he can click on the "Pay" icon. After the customer clicks on the "Pay" icon to complete the order, and the same number, which confirms that the customer's order has been received in the processing process.
The customer will be notified by e-mail about the order confirmation (receipt of e-mail with the customer's offer) and delivery details. Products can be picked up by agreement with AMALGAMGLASS.COM. When purchasing, indicate this in the provided field or contact us at info@amalgamglass.com.
If the buyer has not received the purchase confirmation by e-mail within 72 hours or it is not possible to access the service in the manner specified in the e-mail, he is obliged to contact the seller at the e-mail address info@amalgamglass.com
PRICE OF THE PRODUCT, METHOD OF PAYMENT
The customer undertakes to pay for the ordered products using one of the following payment methods:
PayPal – you can use the PayPal platform for your payment.
E-banking or general payment slip - By choosing this payment method, you will receive payment information by e-mail, including the account number to which the customer should pay the order amount, after which payment confirmation must be sent to our e-mail address: andnfo@amalgamglass.com within a certain period that will be specified in the email.
All product prices are retail prices and are expressed in kuna. The price in other currencies is informative. The displayed retail prices are valid at the time the order is received and include all taxes and fees.
The customer is obliged to request an R1 (business account only) account when completing the order, subsequent requests for an R1 account will not be accepted.
DELIVERY
Delivery anywhere in the world, and the speed of delivery depends on the delivery service. Products will be delivered within 7 days to 3 weeks after completion of the ordering process, depending on the customer's location.
All deliveries will be made via Croatian Post and via the courier service of our choice.
For customers from all over Croatia, delivery is free for all orders over €100.
The goods are sent on a working day after confirmation of payment.
For deliveries that do not meet the condition of free delivery, delivery is charged depending on the weight and size of the product.
Shipping costs are paid in full by the customer unless otherwise stated on the AMALGAMGLASS.COM website.
AMALGAMGLASS.COM ships products to domestic and international addresses provided the product is paid for and a courier service can be found for delivery.
Buyers are obliged to collect and inspect the shipment before the supplier or before the AMALGAMGLASS.COM seller, all in order to avoid subsequent complaints due to the possibility of damage to the shipment during transport and delivery.
If AMALGAMGLASS.COM is unable to deliver the ordered product, it will inform the customer. The customer can cancel the order or wait for the availability of a similar product. If AMALGAMGLASS.COM is unable to deliver the product within the agreed period, it informs the customer, who is obliged to leave him a subsequent appropriate period for the fulfillment of the sales contract.
If the customer does not take over the product or refuses to take over the product without a valid reason, AMALGAMGLASS.COM reserves the right to demand compensation for manipulative, transport and other possible costs.
STATEMENT ON THE RETURN OF GOODS
We hope you are satisfied with the items you received, but if for some reason you would like to return them, please contact us immediately at andnfo@amalgamglass.com
The return of undamaged products is possible within a maximum of 14 days from the day of receipt of the shipment. Made-to-order products are an exception and cannot be returned or exchanged. You will be notified during the ordering process. Sale items are non-refundable.
You need to contact us by e-mail and explain the reasons for the return or exchange. If you want to return or exchange the product, it must be unused and undamaged in the original packaging and with the attached receipt, and the shipping costs are borne by the buyer. AMALGAMGLASS.COM will, upon written request for a refund or exchange, refund the funds to the user's account or replace the product with a new one within fourteen (14) days from the date of receipt of the returned product.
If a replacement product is not available, only a refund is possible. Return of the delivered products is done by delivery to the address: HIT IZBOR, Zadvorska ulica 1. branch 20, 10257 Brezovica. The buyer bears all return costs.
The user is obliged to return the delivered products in the condition in which they were delivered, undamaged, unused, in the original packaging with the original invoice.
Original and return postage is non-refundable.
USER PRIVACY
HIT IZBOR is the owner of AMALGAMGLASS.COM.
In accordance with the law of the European Union, HIT IZBOR informs users that the website uses cookies to ensure the highest quality of service.
Cookies in the user's browser enable HIT IZBOR to ensure the operation of all the functions of the internet portal, to adopt certain contents specifically for each user, and to constantly improve the internet portal by analyzing visits.
The method of storing cookies can be set by the user in the browser settings. In order to improve the web portal browsing experience, HIT CHOICE. must store a small amount of information (cookies) on the user's computer. Over 90% of all websites use this practice, but according to the European Union regulation of March 25, 2011. HIT IZBOR is obliged to request the user's consent before storing cookies. By using the website, the user agrees to the use of cookies. By blocking cookies, the user can still browse the website, but some of its features may not be available.
WHAT IS A COOKIE?
A cookie is information that is stored on the user's computer by the website he visited. Cookies usually store user preferences, website settings, such as preferred language or address. Later, when the user opens the same web page again, the internet browser sends back the cookies belonging to that page. Thus, HIT IZBOR enables the display of information adapted to the needs of each individual user.
Cookies can store a wide range of information including personal data (such as a user's name or email address). However, this information can only be stored if the user allows it - websites cannot access information for which the user has not given permission and cannot access other files on the user's computer. The default activities of saving and sending cookies are not visible to users. However, the user can change the settings of his Internet browser so that he chooses whether to approve or reject the requests to save cookies in such a way as to automatically delete saved cookies when closing the Internet browser and the like.
Use of cookies
In order to be able to use cookies in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation), we need your consent.
Types of cookies:
Persistent cookies
Persistent or saved cookies remain on your computer after you close your Internet browser program. With them, websites store data, such as login and password, language settings or cookie settings, so that you do not have to re-enter them every time you visit them. Persistent cookies can remain on your computer or mobile device for days, months, even years.
Temporary cookies
Temporary cookies or session cookies are removed from your computer when you close your Internet browser. They are used by websites to store temporary data, such as the last few pages you have opened on the website you are visiting or the items in your shopping cart if you are on a website specializing in online sales.
Cookies by source
First-party cookies
First-party cookies come from the website you are viewing and can be permanent or temporary. With the help of these cookies, websites can store data that they will use again the next time they visit that website.
Third party cookies
Third-party cookies come from other websites that are located on the website you are viewing. Using these cookies, other internet sites can track internet usage on the website you are viewing for marketing purposes.
Cookies by function
Technical cookies - mandatory cookies (always active) - necessary for the website to function and cannot be turned off in our systems. They are usually set in response to your actions involving a request for services, such as cookie settings, logging in or filling out forms. You can set your browser to block these cookies or send a warning about them, but in this case some parts of the site will not work. These cookies do not store any information that could identify you.
Functional cookies (can be turned off) – enable the website to provide improved functionality and personalization. They may be published by us or by third-party service providers whose services have been added to our site. If you do not enable these cookies, some of these functions may not work properly.
Marketing cookies (can be turned off) – allow us to record visits and traffic sources so that we can measure and improve the performance of our website. They help us find out which places are the most popular and which are the least popular.
PRIVACY POLICY
Hit choice, trade for services, production and trade, owner of the website Amalgamglass.com.
Who are we?
This Privacy Policy governs the manner in which Hit Choice, owned by Irene Poja - Oxenham ("Hit Choice", "we") collects, uses, maintains and discloses information collected from users http://www.amalgamglass.com website ("Site", "Website", "Service"). This privacy policy applies to the Site and all products and services offered by Hit selection.
Hit selection can collect and use user's personal data for the following purposes:
- To start and operate our site
- To improve customer service
- Za personalizaciju korisničkog iskustva
- To send periodic emails
When you use our website to make a purchase, we need the following information: name, address, phone number and email address.
We register and forward only the personal data necessary to deliver the product to you. (If you forward data to other companies, you must provide information about it here and specify which data and to whom you forward it. Hit selection collects and processes personal data according to the applicable law on the collection of personal data.
What personal data we collect and why we collect it
We will treat all personal data stored on the Site with the utmost care. The information we store will not be sold or used for any purpose other than to provide the best possible service.
Users can always refuse to provide personal information for identification, unless it can prevent them from engaging in certain activities related to the Site.
We collect and use data when you shop in our webshop, including expediting your order and registering desired functions, etc., as well as sending you marketing material and other information about our products and activities if you have given us your express consent. Finally, your information may be used to investigate suspected fraud.
Information we collect about you:
- The personal data that is collected is your name, phone number, e-mail address, postal address and information about your purchase. For security reasons, we do not store credit card or other payment information.
- We store your email address in order to send you an order confirmation, as well as to notify you when your order has been shipped. Your name and address will appear on your package label with your order.
- When registering on the site, you have the option not to receive any information from Hit Selection. If you are on our mailing list, we will send you a newsletter from time to time when we have some exciting news such as new product launches, sample sales and other events. You can opt out automatically if you wish.
Who we share your information with
We disclose your data only to partners such as transport companies (GLS, HP ) because this is necessary to fulfill your order.
Hit selection processes personal data for marketing purposes according to applicable laws, including the requirement to collect your consent before sending electronic marketing material.
Customer and order data are protected by encryption during transmission and subsequent storage. The website uses Secure Socket Layers (SSL), an industry standard for the transmission of information to process your order.
You have the right to request to be informed of the information we have recorded about you and to take an exception to the application according to the Personal Data Protection Act. If the information is incorrect, incomplete or irrelevant, you have the right to request correction or deletion of the information.
Hit selection, keeps personal data and relevant purchase data for eleven years in accordance with the accounting law.
If you would like more information or would like to change your personal information, please feel free to contact us. You can write to us at our address:
Info@amalgamglass.com
How long we keep your data
Data is kept on Hit selection, and will be kept for eleven years. After that, the data will be deleted. The data controller at Amalgamglass.com is Irena Poje-Oxenham (head of the legal department, owner of the Company).
You have the right to access data registered about you. If you believe that the information is incorrect, you have the right to correct the information. In some cases, we will need to delete your information if you request it. For example, this may be if the information is no longer needed for the purpose for which we originally needed it.
Please contact us if you believe that your personal data is not being processed in accordance with the law. Inquiries about this should be sent to Hit selection via e-mail ( andnfo@amalgamglass.com).
Embedded content from other websites
Articles on this site may contain embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited another website.
These websites may collect information about you, use cookies, embed additional third-party tracking, and track your interaction with that embedded content, including tracking your interaction with that embedded content if you have an account and are logged in to that website.
Browser cookies
Our site may use "cookies" to improve user experience.
If you leave a comment on our site, you can choose to save your name, email address and website in cookies. This is for your convenience so you don't have to re-enter your information when leaving a new comment. These cookies will last for a year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.
When you log in, we will also set a few cookies to save your login information and your screen display choices. Login cookies last for two days and display options cookies for one year. If you select "Remember me", your registration will last for two weeks. If you log out of your account, the login cookies will be removed.
Contact forms
We keep the submitted contact forms for 5 years, for the purpose of customer service, but we do not use the data sent through them for marketing purposes.
Protection of information
We adopt appropriate data collection, storage and processing procedures and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
If you would like more information or would like to change your personal information, please feel free to contact us. You can write to us at our address:
Hit izbor
Zadvorska 1. odvojak 20, 10257 Brezovica
or contact us by phone +385 915881341 or e-mail: andnfo@amalgamglass.com
Changes to the privacy policy
Hit Choice has the discretion to update this privacy policy at any time. When we do, we will post a notice on the main page of our site. We encourage users to check this page frequently for any changes to stay informed about how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and be aware of any changes.
Acceptance of terms
By using this site, you confirm your acceptance of this policy. If you do not agree with this policy, please do not use our site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact us!
Questions, comments and requests regarding this privacy policy are welcome and should be emailed to us at irena.oxenham@gmail.com.
ABOUT US
HIT IZBOR, Trade for services, production and trade
Owner: Irena Poje-Oxenham
Address : Zadvorska 1. odvojak 20, 10257 Brezovica, Hrvatska
OIB: 05252335875
Zagrebačka banka bank account:
HR9723600001102441163
Swift kod: ZABAHR2X
Contact info:
andnfo@amalgamglass.com
Tel : +385915881341